Tuesday, October 16, 2018

bea.jolt.ServiceException Invalid Session


 bea.jolt.ServiceException Invalid Session

Reason:
If the following message appears on the login page :
CHECK APPSERVER LOGS. THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS,
BECAUSE OF: bea.jolt.ServiceException: Invalid Session
Check your configuration.properties file which lives in the WEB-INF\psoftdocs\<site> folder.
For example on PeopleTools 8.51 with Weblogic the path might be:
PS_HOME\webserv\<site>\applications\peoplesoft\PORTAL.WAR\WEB-INF\psoftdocs\<site>\
The problem might be the hostname/port specified for psserver or psservername E.g.:
Psserver=servername: port

Solution:
Check that you have the correct server name and port here. Also make sure you use a host name and not an IP address. If this is incorrect. Stop the web server, fix the values and then start it back up again. This might have changed after you applied a PeopleTools patch - so make sure you backup configuration.properties before you apply a patch. Also check that the PTWEBSERVER user account is not locked.

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